Frequently Asked Questions

How can I send my work to you?

We use an online submission form that you can use to upload any document you have that requires checking. If you have other content which is not in document format, such as web content, just use the contact form to enquire and we'll use an alternative method.

How will I know that you've received my document?

When the document is submitted you will be forwarded to another page that gives you information on whether the file transfer was successful. As well as this real-time indication, we will also e-mail you to confirm that the document has been received and confirm the price for you.

How much does it cost?

We charge a basic rate of £7.50 per 1,000 words. For very small documents it becomes disproportionately expensive to proofread them on a per word basis so the price begins at £2.50 as the cost of processing the payment etc. needs to be factored in.

There is a price calculator built-in to the submission form that provides an estimate based on your word count. When we e-mail you after receiving and checking your document we'll give you a link to the payment page with a quote (not an estimate) for the work. Apart from cases where the document looks as if it requires a lot of work, the quote will be the same as the estimate.

How long will it take to return my work?

We will normally have your document returned to you within 48 hours - often quicker than that. If you need it doing urgently then please indicate this and we'll let you know whether we can manage it.

If you have a particularly large, complex document then we may require more time than 2 days. If this is the case, we'll let you know.

Can you help me with the content of my document?

It depends!

With academic work, such as students' essays, it would be unethical for us to work on content in such a way that we alter the author's intended meaning. All we can do is suggest improvements to things such as poor phraseology in order make the essay easier to read and understand.

With other content, advertising flyers or website content for example, we can be a little freer with our editing input; however, as a proofreading service, we are still limited to trying to help you say what you want to say rather than us saying it for you.

The name 'Righting Writing' - is it good English?

Erm...

The proofreader was sitting at her desk righting writing.

No.

Obviously, it means 'correcting writing' but we've used homophones (words that sound the same but have different spellings and meanings) to create a name based on irony. Hopefully it's amusing enough for people to remember it.

Why do you use odd looking linear display for your website?

We don't! The website has been written using HTML5 and CSS3. Versions of Internet Explorer before 9 don't handle HTML5 at all well. We've included 'fallback' scripts written in javascript so that our website will display in these browsers but if you're using an IE browser before version 9 and you have javascript disabled then the website will display oddly.